Warranty

When you purchase a Buck Knife, you buy a knife for life. Please read the information below for explanation of what is covered by our lifetime warranty and how to obtain warranty performance.

Warranty Information

All Buck Knives are warranted for the lifetime of the original purchaser against breakage or malfunction caused by defects in materials or workmanship. This applies to normal use for which the knife was intended, not abuse or misuse. Buck Knives will repair or replace any defective Buck knife with the same or comparable model (please see “What is Covered” below). If you have any questions about your knife or the warranty, please call our consumer hotline at (800) 215-2825.

Product Warranty Registration

You may fill out your warranty registration in either of two ways:

1. Online: On this web site, please click on “Register Your Product” in the warranty registration section in the left margin and fill out the form.

2. –OR- you may fill out the warranty form that came with the product and mail it to us (address is indicated on form).

What is Covered

Repair of your knife, including parts and related labor, or replacement with a new knife. To the extent allowed by law, the sole and exclusive remedy under this warranty is limited to repair or replacement. Note: repair is not always possible—some older knives can fall apart during repair. If repair is not practical and replacement involves a discontinued model that is no longer available, then the closest comparable model available will be used for replacement. Note: if it is important for you to receive your old knife back in the event of replacement, please include a note to that effect and include your phone number and/or e-mail address.

What is Not Covered

Damage caused by misuse, abuse or failure to perform normal knife care and maintenance; damage from self repair; machine sharpening; knife loss, including shipping to and from Buck factory; transportation charges to Buck. Abuse, misuse, dismantling or tampering with your knife, or sharpening your knife on a power-driven grinding wheel voids your warranty coverage. For repairs not covered by warranty, please see Knife Care & Repair.

How to Obtain Warranty Performance

1. Describe your problem
   Write a note describing the problem with your knife. On the note, be sure to include your name, address, phone number and e-mail address (if applicable).
   
    
2. Wrap your knife
   For safety and protection of your knife, please clean it, then put it in the sheath, if you have one. If not, please clean and wrap your knife (cardboard works well) so that it is protected during shipping and that the point does not cut through the packaging (particularly for fixed blade knives). After we have worked on your knife, we will return it in your sheath (or in a cardboard sleeve if no sheath was sent).
   
    
3. Package your knife
   Packaging your knife in a box is preferred, but a padded envelope may also work, provided your knife is not too heavy or too bulky. Please put some packing around the knife so it does not roll around inside your package. Please use tape rather than staples for sealing your package.
   
    
4. Send your knife to us
   To protect you against the possibility of loss of your knife, we recommend insuring your parcel and sending it trackable by certified receipt (at your expense). Note that cost of shipping your knife to the Buck factory and knife loss are not covered by our warranty. When your knife has been repaired, we will return it postage paid to you. Send your parcel to:
   
   Buck Knives
   Customer Service
   660 S. Lochsa St
   Post Falls, ID 83854
   (800) 326-2825 x7020

We make our best effort to repair and return your knife to you within four weeks of receipt